Refund policy

Return & Exchange Policy

At Kickin Rocks Family Boutique, we appreciate your support of our small business! We want you to love your purchase, and we are happy to offer exchanges or store credit within our policy guidelines below.

All Sales Are Final

We do not offer refunds back to the original form of payment. All approved returns will receive store credit only.

Return Window

Items may be returned within 10 days of purchase or delivery date for store credit.

Exchanges

We gladly offer exchanges within 10 days if the requested item or size is available in stock.

If the requested exchange item is unavailable, a store credit will be issued instead.

Return Requirements

To qualify for a return or exchange, items must:

• Be unworn and unwashed
• Have original tags attached
• Be free of stains, odors, pet hair, or damage
• Be returned within the 10-day window

Non-Returnable Items

The following items are final sale and cannot be returned or exchanged:

• Clearance or sale items
• Custom or personalized items
• Accessories, jewelry, hats, or undergarments
• Seasonal or holiday merchandise

Store Credit

Store credits do not expire and may be used toward any future purchase with Kickin Rocks Family Boutique.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 3 days of receiving your order so we can make it right.

Thank you for supporting our family boutique and shopping small with us!