Terms of service
Customer Service Policy
At Kickin Rocks Family Boutique, we are committed to providing friendly, helpful customer service and making your shopping experience the best it can be.
If you have questions about your order, shipping, returns, exchanges, sizing, or products, please contact us and we will be happy to assist you.
Customer Support Contact
📧 Kickinrocksboutique@gmail.com
Please allow 24–48 business hours for a response. Response times may be longer during holidays, launches, or sales events.
Our Commitment
We strive to:
- Provide quality products and accurate descriptions
- Process and ship orders as quickly as possible
- Respond to customer concerns professionally and fairly
- Help resolve issues regarding orders, exchanges, or store credit
Customer Courtesy
We kindly ask that all communication remain respectful. Harassment, abusive language, threats, or fraudulent claims toward staff or the business will not be tolerated and may result in refusal of future service.
Thank you for supporting Kickin Rocks Family Boutique and shopping small with us!