Shipping policy

Shipping Policy

Thank you for shopping with Kickin Rocks Family Boutique! We work hard to get your order packed and shipped quickly so you can enjoy your new items as soon as possible.

Processing Time

Orders are typically processed and shipped within 24–72 business hours after purchase, excluding weekends and holidays.

During sales, launches, holidays, or high-volume periods, processing times may be slightly longer.

Shipping Information

Once your order ships, you will receive tracking information via email or text (if provided at checkout).

Please make sure your shipping address is correct before submitting your order. Kickin Rocks Family Boutique is not responsible for orders shipped to incorrect addresses entered by the customer.

Delayed or Lost Packages

Once packages are shipped and accepted by the carrier, delivery times are the responsibility of the shipping provider. We are not responsible for shipping delays, lost packages, weather delays, or carrier issues once the package leaves our boutique.

If your package appears lost or delayed, please contact the shipping carrier first using your tracking information. You may also contact us and we will do our best to assist.